FAQS
GENERAL
What is Toilova Toilet Cleaning Foam Powder?
Toilova is a foam-based toilet cleaning powder that effortlessly cleans your toilet without scrubbing or brushing. Simply sprinkle, wait, and flush.
How do I use Toilova?
Open a sachet, pour the powder into the toilet bowl, let the foam rise and cover the surface, and flush after approximately 30 minutes.
Is scrubbing required after using Toilova?
No, Toilova’s foam formula cleans the entire bowl without the need for brushing.
How long does Toilova take to clean?
The foam works in about 30 minutes, allowing you to sprinkle and go about your day.
Is Toilova safe for septic systems?
Its simple really. You just add the questions as blocks and then you edit the question and answer.
Can Toilova be used in Indian-style toilets?
Absolutely, Toilova is effective for both Western and Indian-style toilets.
How often should I use Toilova?
For best results, use Toilova 2-3 times weekly, or more as needed based on household usage.
Does Toilova kill germs?
Yes, Toilova eliminates 99.9% of germs and bacteria, ensuring a hygienic toilet.
What is the fragrance of Toilova?
Toilova leaves a fresh, light lemon scent for a clean-smelling bathroom.
Is Toilova safe around kids and pets?
When used as instructed, Toilova is safe for homes with children and pets. Store out of their reach.
What’s included in a Toilova box?
Each box contains four single-use sachets of cleaning foam powder.
Shipping & Delivery
Do you offer free shipping?
Yes, Toilova provides free shipping across India on all orders.
How long will it take to receive my order?
Delivery typically takes 3-5 business days, depending on your location.
Can I track my order?
Yes, tracking details are sent via SMS or email once your order is shipped.
Do you ship internationally?
Currently, Toilova ships only within India.
What should I do if my order is delayed or missing?
Contact our support team via email or WhatsApp with your order number for immediate assistance.
Payment & Refunds
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD).
Is Cash on Delivery available?
Yes, Cash on Delivery is available at no additional cost.
Do you offer refunds?
Yes, if unsatisfied, request a refund within 7 days of delivery, providing an unboxing video for verification.
Can I cancel my order?
Yes, cancel your order before it ships by contacting us via email or WhatsApp.
How will I receive my refund?
Refunds are processed to the original payment method (UPI, card, or bank) within 5-7 working days after approval.